BHATKAL EDUCATION TRUST, BHATKAL

Transforming Communication at Bhatkal Education Trust with ForthFocus Solutions

Introduction:

This case study outlines how ForthFocus addressed communication challenges for Bhatkal Education Trust, a revered educational group in Bhatkala overseeing six prestigious institutions. Despite a vast parent and student base across these institutions, the lack of efficient communication channels posed significant hurdles. Learn how ForthFocus provided tailored solutions, including a web-based BULK SMS panel, an Android App with multilingual messaging, and a BULK VOICE CALL panel, addressing crucial communication needs such as attendance updates, PTA meeting notifications, results, and admission announcements.

Client Background:

Bhatkal Education Trust is a distinguished educational group operating six distinct institutions:

1. The New English School
2. Vidya Bharati English Medium School
3. Vidyanjali Public School
4. Shree Guru Vidyadhiraj – The New English PU College
5. Shree Guru Sudhindra College
6. Jnaaneshwari College of Education

Challenges Faced:

The primary challenges encountered by Bhatkal Education Trust revolved around communication inefficiencies:

1. Lack of Effective Communication Channels: Despite a significant parent and student base, there were no dedicated channels for disseminating essential information to all stakeholders.
2. Impractical Telephone Outreach: The sheer size of the parent and student base made telephone communication practically unfeasible, hindering effective communication.

Solutions Implemented:

ForthFocus tailored a suite of solutions to address Bhatkal Education Trust’s specific needs:

1. Web-Based BULK SMS Panel and Android App: This comprehensive solution allowed the Trust to efficiently send bulk messages and notifications to parents and students. The Android App provided ease of access for message dissemination and reception, offering multilingual messaging options for broader outreach.
2. Web-Based BULK VOICE CALL Panel: This feature enabled the Trust to conduct automated voice call campaigns, allowing for audio-based communication to parents and students, ensuring vital information reached all stakeholders effectively.

Results Achieved:

The implementation of ForthFocus’s solutions yielded notable improvements for Bhatkal Education Trust:

– Enhanced Communication: The web-based SMS and voice call panels facilitated seamless communication, enabling the Trust to disseminate crucial information promptly to parents and students.

– Rapid SMS Delivery: Lightning-fast SMS delivery within 15 seconds ensured prompt dissemination of information, enhancing communication efficiency.

– Delivery to DND Numbers: SMS delivery to numbers on the DND block list expanded the reach, ensuring crucial information reached all stakeholders.

– Improved Engagement: Daily attendance details, PTA meeting notifications, result announcements, and admission updates could now be efficiently communicated to all stakeholders, enhancing their involvement and engagement.

– Efficiency and Scalability: The automated nature of these solutions enhanced operational efficiency, enabling the Trust to reach its extensive parent and student base efficiently.

– Remarkable Admissions Conversions: BULK VOICE CALL campaigns resulted in unprecedented success, achieving record-breaking conversions for new admissions, and showcasing the power of voice-based communication.

In conclusion, ForthFocus’s tailored communication solutions transformed Bhatkal Education Trust’s communication strategy, overcoming previous hurdles and enabling efficient, multilingual communication with parents and students across its diverse educational institutions. This case study underscores the vital role of effective communication channels in fostering engagement and collaboration within educational institutions.