Order communication built for store operations
Send customer SMS notifications for key order events using approved templates and configured gateway credentials.
Overview
What is ForthFocus SMS?
ForthFocus SMS brings order notifications, OTP verification for login, registration, cart and checkout workflows, DLT template fields, gateway testing and SMS logs into one focused admin experience for WooCommerce stores.
Designed around Indian DLT requirements
Keep sender ID, Entity ID and DLT Template ID values organised so approved transactional SMS templates are easier to manage.
Features
Core SMS and OTP workflows in one clean admin experience.
The first release focuses on the workflows store owners actually need: order updates, OTP verification, approved DLT templates, test sends, logs, diagnostics and setup guidance.
Order status SMS
Configure SMS notifications for key order status changes such as processing, completed, cancelled and refunded.
Checkout OTP verification
Verify customers during login, registration, cart and checkout workflows using OTP through the configured SMS gateway.
Indian DLT support
Add sender ID, Entity ID and DLT Template ID details for compliant Indian transactional SMS workflows.
Template testing
Send test SMS messages for configured templates before enabling them on a live store. Use setup guidance, retry support and logs to validate the workflow.
Logs and diagnostics
Review SMS activity and gateway communication from the WordPress admin when testing or troubleshooting. Logs include filtering, search, retry support and CSV export.
Balance check
Check available SMS balance from the plugin dashboard when supported by the configured gateway account.
Indian DLT focus
Built for Indian ecommerce SMS workflows.
Many SMS plugins stop at basic OTP. ForthFocus SMS is shaped around real store operations: approved templates, order events, gateway checks, logs, rate-limiting and clear admin controls.
DLT template awarenessKeep approved template IDs connected to the exact SMS workflow they support.
Order communication firstDesigned for stores that need dependable customer updates, not only login, registration, cart or checkout OTP.
Admin claritySettings, testing, setup guidance, logs, diagnostics and CSV export stay visible where store teams already work.
Setup flow
How the plugin works.
A clear setup flow for configuring SMS and OTP communication without making the admin experience unnecessarily complex.
Connect SMS gateway
Add gateway credentials, sender ID, route, channel and Entity ID in the plugin settings.
Add DLT templates
Enter approved DLT Template IDs and matching message bodies for enabled SMS templates.
Enable SMS and OTP events
Choose the order status notifications and OTP flows required for the store, including login, registration, cart and checkout verification.
Test, monitor and go live
Send test SMS messages, check balance, review logs and monitor diagnostics before launch.
Before you start
What you need before using this plugin.
ForthFocus SMS gives you the plugin layer. SMS delivery still depends on your gateway account, approved sender details and active SMS balance.
A store using WooCommerce
SMSGatewayHub account
Approved sender ID
DLT Entity ID
Approved DLT templates
Active SMS balance
Need help with DLT setup?
Need help with DLT registration and onboarding?
ForthFocus can help with DLT onboarding, sender ID setup, SMS gateway onboarding, and end to end template approval support for WooCommerce stores. This is offered as a one time paid service.
One time paid support for onboarding and approvals.
Roadmap
Possible roadmap after the first public release.
These are planned directions, not guaranteed commitments. Priorities may change based on user feedback, provider support and real-world WooCommerce use cases.
More gateways
Additional SMS providers for wider regional and agency use cases.
More order statuses
Expanded support for custom order status workflows.
Customer SMS preferences
More opt-in and opt-out controls for store communication.
Available on WordPress.org
The plugin is now live on the official WordPress.org Plugin Directory.
External service clarity
How SMSGatewayHub is used.
The first version uses SMSGatewayHub as the supported third-party SMS gateway provider for sending messages and checking account balance.
SMS sending
When an SMS is triggered, the plugin sends the recipient phone number, sender ID, message content, Entity ID, DLT Template ID and required gateway credentials to SMSGatewayHub.
Balance check
When balance is checked, the plugin sends the configured API key to SMSGatewayHub to fetch the available SMS balance for the account.
No ForthFocus tracking
The plugin does not send analytics, telemetry, tracking events or call-home data to ForthFocus.
FAQ
Common questions about ForthFocus SMS.
Does this plugin provide SMS credits?
No. ForthFocus provides the plugin software. SMS credits, telecom delivery, gateway accounts, sender ID approval, DLT approvals and delivery conditions are handled by the configured third-party SMS gateway provider.
Does it support Indian DLT?
Yes. The plugin includes workflow support for sender ID, Entity ID and DLT Template IDs for Indian transactional SMS use cases.
Where does OTP verification appear?
OTP verification can be used for login, registration, cart and checkout workflows. At checkout, verification happens before order placement.
Which SMS gateway is supported?
The first version integrates with SMSGatewayHub for SMS sending and balance checks. Additional providers may be added in future versions.
Does the plugin track users?
No. The plugin does not send analytics, telemetry, tracking events or call-home data to ForthFocus.
Is this officially affiliated with WooCommerce or SMSGatewayHub?
No. ForthFocus SMS is a third-party plugin developed by ForthFocus. It is not affiliated with, endorsed by, sponsored by or officially associated with WooCommerce, Woo, Automattic, the WordPress Foundation or SMSGatewayHub unless stated through a formal partnership.
Get in touch
Stay close to the launch.
Download the plugin from WordPress.org, join the update list for release updates, or reach out if your store or agency has a specific SMS gateway workflow to discuss.
Built for WooCommerce storesDownload the plugin or speak to ForthFocus about provider support.